Building Nations Symposium Refund Policy

Building Nations 2021 will be delivered online, with a morning and afternoon session of between three and five hours running on each of the four days.

While we can plan for technical issues, it is possible circumstances may occur which affect delegates’ experience. Loss of half a session or more is considered to be a significant disruption.

Should that occur for any session, delegates will receive a 10% refund of the full conference ticket for each session that is significantly disrupted.

This refund will not apply to issues due to incorrect use of log-in information or issues with member IT networks. We encourage members to ensure their log-ins and networks are operating properly well before the conference.

Please note that, should disruption occur, that all conference sessions will be recorded and able to be viewed for six months afterwards.

Cancellation by You
If you wish to cancel your attendance to Building Nations 2021 you can do so on the conference registration website.

Under INZ’s refund policy, cancellations will incur an administration fee of 10%, deducted prior to any refund being made.

Under the refund policy:

      • Cancellations at least 8 weeks before the conference will be refunded 90% of the full ticket cost. 
      • Cancellations 4-8 weeks before the conference will be refunded 45% of the full ticket cost.
      • Cancellations made within 4 weeks of the conference will not be eligible for a refund.


If you have any questions or concerns in relation to these terms and conditions please contact us as set out below:

Contact: Privacy Officer
Phone: 09 377 5570
Mail: PO Box 7244, Victoria Street West, Auckland 1142, New Zealand

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